After a collision with a Buck at 60mph, my Right Pannier took the brunt of it as the bike slid to a stop, The pannier was ratty looking but still functional and all the contents were undamaged.
However the bag was rendered no longer waterproof due to a couple of spots where the friction had melted through both the outer and inner layers, on the top roll, 60 to zero on tarmac will do that.
I ordered the replacement bag (sans bracket) after I was assured it was a simple procedure to switch the bracket from the damaged to new bag.
Shipping was fast, switching the bracket was easy and the reduced "Pannier Only" price took the sting out of the replacement.

This is the most innovative tank bag on the market. They have thought of everything that you need and want in a bag.
Thank you again Mosko for making another fantastic product.

Backcountry 35L Pannier - Right Side, Bag Only

I had a pannier seam failure occur to one of my Backcountry 35 L bags. I called the company and they said that should not happen and replaced it with no questions asked and had one shipped out immediately. I was so grateful that they stand behind their products and were able to replace my pen that country 35 L bags. I called the company and they said that should not happen and replaced it no questions asked and had one shipped out immediately. I was so grateful that they stand behind their products and were able to replace my pannier with no hassels whatsoever. Things happen sometimes, and would usually deter one from continuing to purchase their products. Not me with Mosko!I would definitely recommend this company if you are looking for quality bags and professionalism. Thank you Mosko!!!

I've only had a chance to use the bags a few time, but very impressed with the quality and design. So much so that I went and purchased the 30 liter Duffle bag. Just waiting for better weather to ride/travel BDR CO/UT.